Terms & Conditions

Terms and Conditions for Billzluxury.com

Effective Date: 17th September 2024
Last Updated: 17th September 2024

Welcome to Billzluxury.com. These Terms and Conditions (“Terms”) govern your use of the Billzluxury.com website, operated by Billz Luxury LTD (“we,” “us,” or “our”). By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use this website.

Please read these Terms carefully before making any purchases or using any services provided on Billzluxury.com.


1. General Information

  • Business Name: Billz Luxury LTD
  • Website: Billzluxury.com
  • Email: Billzluxuryofficial@gmail.com
  • Business Address: Shop 7, Block 5, Zone B, O.A.U Central Market, Ile Ife, Osun State, Nigeria

2. Products and Services

We sell luxury items, including wristwatches, gold chains, diamond chains, and other high-end products intended for professionals.

a. Product Descriptions

We strive to ensure that all products are accurately described on our website. However, slight variations in color, size, or design may occur due to photographic limitations or screen display differences. We do not guarantee that the product images accurately represent the actual items.

b. Pricing and Availability

Prices for our products are subject to change without notice. We reserve the right to modify, discontinue, or adjust pricing for any of our products or services at any time. All product prices are listed in Nigerian Naira (NGN), unless otherwise indicated.

While we endeavor to ensure product availability, some items may be out of stock. If your order contains unavailable items, we will notify you as soon as possible and provide options for replacement, delay, or cancellation.


3. Orders and Payment

a. Order Process

To place an order, you must be at least 18 years old or have the legal authority to form a contract under applicable law. By placing an order on Billzluxury.com, you agree that all information you provide is accurate, complete, and up to date.

We reserve the right to reject or cancel orders at any time for any reason, including but not limited to fraudulent activity, pricing errors, or stock limitations.

b. Payment Methods

We accept various payment methods, including credit/debit cards, bank transfers, and other electronic payment options, as made available on our website.

All transactions are processed through secure and reputable third-party payment providers. We do not store your payment details on our servers. By providing your payment information, you authorize us to process the transaction in accordance with our payment provider’s terms.

c. Confirmation

Once your order is successfully placed, you will receive a confirmation email detailing your purchase. This confirmation does not guarantee that your order has been accepted. We may require additional information to verify your order before it is processed.


4. Shipping and Delivery

a. Shipping Policy

We offer shipping to a variety of locations. Shipping costs, estimated delivery times, and available shipping methods will be displayed at checkout. Delivery times may vary depending on your location and chosen shipping method.

We are not responsible for delays caused by shipping carriers, customs clearance, or unforeseen circumstances beyond our control.

b. Risk of Loss

Once your order has been shipped, the risk of loss or damage passes to you. In the event of a lost or damaged package, you must notify us immediately so we can assist in resolving the issue with the carrier.


5. Returns and Refunds

a. Return Policy

You may return items in their original condition within 14 days of delivery for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Certain custom-made or personalized items may not be eligible for returns. Please contact our customer service at Billzluxuryofficial@gmail.com before initiating any returns.

b. Refunds

Refunds will be processed using the original payment method and may take up to 10 business days to reflect in your account, depending on your financial institution. We reserve the right to refuse a refund if the returned items do not meet the conditions outlined above.


6. Intellectual Property

All content on Billzluxury.com, including but not limited to text, images, logos, graphics, product descriptions, and designs, is the intellectual property of Billz Luxury LTD or its licensors and is protected by copyright, trademark, and other applicable intellectual property laws.

You are granted a limited license to access and use the content for personal, non-commercial purposes. You may not copy, reproduce, distribute, or create derivative works based on our website content without our explicit permission.


7. User Conduct

By using our website, you agree not to:

  • Use Billzluxury.com for any illegal or unauthorized purpose.
  • Submit false or misleading information.
  • Engage in fraudulent or harmful activities that could impair the functionality of the website.
  • Violate any applicable laws, rules, or regulations.

We reserve the right to suspend or terminate your account if we determine that you have violated any of these Terms or engaged in any prohibited behavior.


8. Limitation of Liability

To the fullest extent permitted by law, Billz Luxury LTD and its affiliates, directors, officers, employees, and agents will not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from or related to your use of Billzluxury.com or the purchase of any products.

Our liability for any claim arising from the use of the website or products will not exceed the amount you paid for the product in question.


9. Disclaimer of Warranties

We make no representations or warranties of any kind, whether express or implied, regarding the operation of our website, the accuracy of product descriptions, or the fitness for a particular purpose of the items sold.

Your use of the website is at your own risk. We do not guarantee that the website will be free from errors, viruses, or other harmful components.


10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, store, and use personal information.


11. Governing Law

These Terms and any disputes arising out of your use of the website or the purchase of products will be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.

You agree to submit to the exclusive jurisdiction of the courts located in Osun State, Nigeria, for any legal action arising from these Terms or your use of the website.


12. Changes to Terms and Conditions

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective upon posting. It is your responsibility to review these Terms periodically for any updates or changes.


13. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Billz Luxury LTD
Email: Billzluxuryofficial@gmail.com
Address: Shop 7, Block 5, Zone B, O.A.U Central Market, Ile Ife, Osun State, Nigeria


By using Billzluxury.com, you agree to these Terms and Conditions. If you do not agree, please do not use our website.